I ordered these flags two weeks before superbowl but they did not arrive. I immediately reached out through the help
Link and explained and provided a copy of the mailing update and requested a refund. The vendors response was, I’m sorry, would you like a replacement? I replied, no I want a refund. It’s been four help emails to the vendor and no response. I’ve purchased numerous things from Etsy and have had great communication experience with the vendors. All I want is my refund because I did not receive the merchandise I purchased and provided proof that it was not delivered.