Frequently Asked Questions
GENERAL
You can purchase our products through Amazon, eBay, Walmart, Etsy, Wish, Oriental Trading Company, and this website.
Standard free shipping generally takes 4-7 business days. Expedited shipping takes 2-3 business days. Please note that order processing may take up to 1 business day after the order is placed.
We stand behind our products! All flags and items come with a free 90-day replacement warranty. Contact info@g128store.com about replacement issues. For more information about our return policy, click here.
You can email your inquiry to info@g128store.com or fill out the form on our Contact Page.
Wholesale orders are currently regulated on Faire Wholesale Marketplace. Please contact us for more information if you're an authorized buyer with Faire.
We only allow specific distributors who have been approved by G128 LLC to resell our products.
Frequently Asked Questions
PRODUCT FEATURES
The size of the flag is determined by the height of the pole on which it will be flown, the flagpole’s geographical location, and whether it will be displayed with other flags. The most commonly purchased flag sizes are 3×5 Ft and 4×6 Ft.
See our flag series introduction, feature comparison chart, and weather performance chart.
All of our flags are double stitched around the edges and strengthened by a canvas header. The number of brass grommets on our flags is optimized for the size and weight of the flag. Flags with size 4x6 Feet and smaller have two brass grommets. Flags with size 5x8 Feet and 6x10 Feet have 3 solid brass grommets and 2 D-rings at the top and bottom of the heading for extra support. Flags with size 8x12 Feet have 4 solid brass grommets and 2 D-rings at the top and bottom of the heading for extra support. Flags with size 10x15 Feet have 5 solid brass grommets and 2 D-rings at the top and bottom of the heading for extra support.
Frequently Asked Questions
PRODUCT MAINTENANCE
You can use a steam iron (for clothes and fabric) to steam the flag. Do not place the iron surface directly against the flag, as this can damage the flag! Put a damp cloth between the iron and flag and use a low or moderate temperature setting.
Continuous exposure to the sun will eventually fade the colors in your flag, but you can slow down the process by spraying your flag with a UV fabric protector. When not on display, store your flag in a dark and dry location.
The US Flag code states: “The flag, when it is in such condition that it is no longer a fitting emblem for display, should be destroyed in a dignified way, preferably by burning.”
Some groups you can contact to assist with the appropriate disposal of your flag:
Local VFW Chapter
Local Elks Club
The American
Legion
Knights of Columbus
Local Boy Scout and Girl Scout Troops