Our Policies (FREE SHIPPING)
- The product will be dispatched within 1 business day after payment is received.
- It should take 3-10 business days for the product to reach your destination.
- If the product does not reach your destination within the specified time period, please allow additional 2-3 business days in case there are postal delays and/or possible technical issues.
- If it takes any longer than that, please contact us here and choose inquiry type "My Order". Include details about when the order was placed and what the tracking information says.
- In the event that the product is discovered to have been damaged prior to shipping, we will provide a full refund to you within 2 business days.
- We kindly ask you to not leave negative feedback before contacting us in case of any issues.
- If you were satisfied with your product, please provide positive feedback. We strive to offer you high-quality products at competitive prices, and positive ratings help us maintain that.
- In case the product arrives damaged or there are errors in the shipping (e.g. wrong item or size), we will be responsible for the return shipping costs.
- Customers are eligible for returns within 30 days of receiving the item.
- To initiate a return, please contact us here. Ask to make a return and explain why you are requesting the return. We will respond to you with a return shipping label. Please note that you will need to print out the label yourself.
- Once we receive the returned item, we will issue your refund.